During this process, all your data will be handled with care and in compliance with GDPR and other data protection laws.Īny full account that is in good standing can opt in for the data transfer.
The exact process of account transfers is still being determined, but all your progress and account data will be available on the new service. Your account will remain unaffected as long as you request an account transfer. Game localisation, customer support and all other publishing responsibilities will be handled directly by Pearl Abyss. This will be solely managed by Pearl Abyss.Īny platform run by Kakao Games such as the current website, official forums and social media channels will likely be closed down or repurposed along with the current player support process. Kakao Games will no longer be responsible for or involved with the live operation of Black Desert Online. On February the 24th, 2021, Kakao Games will hand over the publishing responsibilities for Black Desert Online NA and EU service to its developer, Pearl Abyss. In this article we are addressing the most common questions and concerns of our players. Due to technical limitations, unclaimed coupons in player accounts will not be transferred. Kakao Games will hand over the publishing responsibilities for Black Desert Online NA and EU service to its developer, Pearl Abyss.
With the stream of the Calphe:ON Ball on December 12, 2020, we have announced the transfer of service for February the 24th, 2021.